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Customer Reviews for Hooked-Up Towing & Recovery LLC

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Here’s what some of our Wilmington, NC customers are saying about us:


I was stranded in a brand new Jeep Wrangler that I rented from the Airport in Myrtle Beach. It turned out to be an electrical issue, but I had to use my own AAA to have Hooked-Up towing come out and confirm that it wasn't the battery. The car rental company was going to charge me $70 to do this because I didn't take their road hazard plan. In addition I was told to have the car towed to Hampstead where there would be another car for me to pick up. This was totally false - there was no car waiting because the location in Hampstead is a sister company and they can't just give cars out. Luckily at the urge of Hooked-Up Towing I called to verify before I was stranded there. I had nothing but hassle from my rental company, and if it wasn't for Mark fighting for me the whole time I would have missed my flight. This seems to be an ongoing issue with rental car companies and wasn't the first time that Mark has encountered the issue. I was extremely impressed with how he went above and beyond to help me out o f a total disaster experience with the car rental company. I would highly refer Hooked Up Towing & Recovery.

Bill McKown Hooked-Up Towing & Recovery LLC Customer Review


It was moving day and the car wouldn't start, Bradley came and tested the car, he knew it needed a battery, but was worried it was something more so to be nice he installed the battery and put the car up in the U-Haul tow dolly for us in case it wouldn’t start after we loaded the truck. He then proceeded to help us load the truck...for the entire day.....UNTIL WE WERE DONE!!! ( who does that) God sent us an angel that day for sure! We could never repay him for everything he did for us. We just know he was sent to us that day and (pay it forward, we will!) Thank you Bradley for everything you did for us!

Patricia Chaney Hooked-Up Towing & Recovery LLC Customer Review


I needed to be towed back home. The young man from Hooked Up Towing was very polite and knowledgeable about cars. He arrived in a timely manner and I was home in a matter of minutes. My car was giving him trouble when it came time to take it off the truck but he did not get frustrated or angry. There are so few people these days that continue to offer great customer service under stress and he did. He did an awesome job and I could not thank him enough.

april byrd Google Review


Costco messed up the lugs on my wife's car and the motor club sent these guys out to take it to the dealership. The driver arrived quickly and was very courteous to my wife - he even put the groceries in the car while she got the key from Costco. On the ride to Capital Ford he was polite and made small talk to ease my wife's concerns. Great company. Hope I never need a to again, but if I do these are the folks I will call.

Ed Taylor Hooked-Up Towing & Recovery LLC Customer Review


A true towing and roadside service company through honesty and integrity located in wilmington, hampstead and jacksonville NC.

Mark Gabriel Google Review


Mark from Hooked Up Towing is the BEST !! Called him on a busy Saturday morning to rescue may stranded college age daughter and roommates 50 miles north of Wilmington. They were on an interstate with a dead vehicle, and I was calling from Indiana. He didn't know who I was, but Mark made it a priority. Josh got up there very quick, and got the girls off the interstate to safety, and the car towed to the dealer. What more could a dad ask for. I would give them a 6 if I could. Thanks guys. Al

Al Kirsits Hooked-Up Towing & Recovery LLC Customer Review


Need a tow? call a pro!!!

Ryans Automotive Google Review


Great people to deal with and great work

Ryan Watkins Google Review


5 Stars!

Brad Nolan Google Review


On the way home from work and the transmission went out on my car. Roadside assistance sent them and was very polite and helpful. Thank you!

Dana Winstead Cook Facebook Review


5 Stars!

Robert Walters Facebook Review


5 Stars!

Andrew Martin Facebook Review


I was stuck in a parking lot, leaving my psychiatrist's office no less, when suddenly - while reversing out of the parking space - it stopped. SHORTLY thereafter to my delight i saw the tow truck approaching. I had been in a very anxious and agitated state. Then that all changed. From the moment Bradley stepped out of his tow truck I was showered with reassurance and, to my surprise, he was also able to 'turn my frown upside down'. He was understanding, fast-paced in completing his task, and was SOOOOOOO funny! Had me laughing the entire drive back home! So, 5 stars for the work, and 5 stars for the temporary companionship that lifted my spirits on what could have been a very bad day. Thank you so much Bradley!

Kelly Nicole Facebook Review


Alright so my car had a flat and Bradley Black picked us up! He's funny and a really awesome guy. He's an amazing guy and an awesome driver and very personal. He's easy to talk to and fun to be around! This guy also has the snappiest comebacks and its fabulous I love this guy! And awesome company!

Kaitlin Box Facebook Review


4 Stars!

Brian Cottle Facebook Review


The best local guys in the business! Best pricing and service around the hampstead, wilmington, Jacksonville areas.

Glenn Fuller Facebook Review


I have used hooked up many times. Always great service and fair prices. Thank you for the times that you have helped me out.

Stuart Fulcher Facebook Review


4 Stars!

Ryan Turberville Facebook Review


This company is wonderful and will be the only one i use from here on out. Jeremy was very professional went above and beyond to ensure that we were completely satisfied. Took his time to access our situation and was very courteous. He made light of the dilemma and kept everyone laughing. Couldn't have asked for a better technician!!

Kristina Holzhauer Facebook Review


5 Stars!

Bobby Jackson Facebook Review


5 Stars!

Bryan Jones Facebook Review


He gets the job done!

Deseree Muraglia Facebook Review


5 Stars!

Billy Dowding Facebook Review


The only tow company I use. Careful, prompt response and professional ! Definitely recommend for exotic cars and classics that require white glove handling

John Valente Facebook Review


5 Stars!

Craig Barnes Facebook Review


5 Stars!

Scott Bass Facebook Review


5 Stars!

Barbara Lacy Facebook Review


5 Stars!

Toyshop Collectibles Facebook Review


5 Stars!

Jason Wayne Long Facebook Review


5 Stars!

Jeremy Long Facebook Review


5 Stars!

Clark A Gabriel Sr. Facebook Review


5 Stars!

Wes Peterson Facebook Review


5 Stars!

Buster Medlin Facebook Review


5 Stars!

Jack Carter Facebook Review


5 Stars!

Buddy Breece Jr Facebook Review


5 Stars!

Bigearls Backyardbbq Facebook Review


5 Stars!

Dan McCoy Facebook Review


5 Stars!

Robin Martell Gabriel Facebook Review


My roadside assistance con tacted another provider that left me stranded without letting anyone know they weren't going to show. Mark went out of his way to help. Thank you Hooked-Up Towing!

Monica R. Company Reviews

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